A written inquiry via the online counselling service of the Psychological Counselling or Social Counselling is anonymous and possible at any time. In addition to email counselling, we are currently trialling a scheduled chat format on a case-by-case basis. The data is protected and can only be viewed by you. You can access the online counselling service via the link by entering a user name and password of your choice. We endeavor to process initial inquiries by mail within 48 hours (working days) where possible. Response times may be longer than usual due to public holidays.